MARK B. CHAVEZ

PO Box 175

 

 

Simi Valley, CA 93063-0175

 

mark@markchavez.com

(818) 439-2400

 

www.markchavez.com

 

 

 

 

SUMMARY

I am a professional with knowledge and experience in electronic messaging and directory systems, computer systems design and support, and programming.  Technical skills are enhanced by a willingness to do what it takes to finish the job.

EXPERIENCE

Electronic Messaging and Directory Systems

o       Manage Team responsible for support of international email system:

·         Managed team of Electronic Messaging and Active Directory Specialists responsible for design, implementation, and support of 100s of Microsoft Exchange 2000 Servers and migration of 30,000 mailboxes…part of international system made up of over 850 Exchange servers in over 100 Exchange Sites/Admin Groups.

·         Implemented and managed electronic Fax system utilizing interfaces for Exchange, SAP, HP multi-function devices, and applications via SMTP.

·         Implemented and managed…Email Antivirus systems; AntiSPAM system; Wireless email solution using Blackberry system; Intranet Instant Messaging system.

·         Responsible for Microsoft Mail implementation, standards and monitoring of over 110 post offices and 7000 end-users around the nation followed by the eventual migration to Microsoft Exchange 4.0, 5.0, 5.5 and then 2000.

o       Member of an internationally diverse Windows 2000/Exchange 2000 development team with primary responsibility for Exchange 2000 and related systems.

o        Develop Outlook eForms for standalone use, in public folders, and with Event scripts.

Computer Systems Design and Support

o       Lead team in support of the migration to global Active Directory.

o       Responsible for design, development and maintenance of Electronic Messaging and Active Directory group intranet web site using HTML/ASP. Site included system news and status, daily reports, and configuration information related to email system.

o       Developed a strong working knowledge of operating systems and software packages.

Windows NT/2000/XP Workstation

Windows NT, 2000 Server

Microsoft Exchange Server

Microsoft Outlook

 

Network Monitoring

DCHP/WINS/DNS

System Utilities

HTML/ASP

VB Programming

Outlook/CDO Devel.

Active Directory

DOS

 

o       Member of national server rollout team responsible for Windows NT server standards, including TCP/IP (DHCP/WINS) configuration, electronic mail, system monitoring, and troubleshooting.

Programming

o       Developed utilities in Visual Basic and Visual Basic Script for international email administration: central error/event-logging, email message monitoring and log consolidation, email system queue reporting, email address conversion, end user GAL update services, web-based GAL Phone Book, etc.

o       Developed tools to help take advantage of Outlook and be more productive:

·         My Schedule™ - a freeware Outlook Appointment notification tool using Visual Basic 5 and the Outlook Object Library.

·         My ABs™ - a freeware Outlook/Exchange Contact replication and GAL search tool

·         My Profile - a tool that dynamically creates Outlook/Exchange profiles

o       Designed and developed NT based multi-server directory/file synchronization process using custom C and NT batch language tools and HTML reporting.

o       Developed HTML-based DHCP monitoring and reporting system for 50+ DHCP servers using custom VB, C and NT batch language tools.

o       Developed a data management system, using the dBase language, to facilitate order processing, inventory control, and payroll for wholesale and retail business.

EMPLOYMENT

Nestlé GLOBE Center Americas, Glendale, CA                                              2002-Present

Manager, Enterprise Messaging

Nestlé USA, Glendale, CA                                                                                          1999-2002

Manager, Enterprise Messaging

Independent Computer Systems Consultant, Simi Valley, CA                        1994-1999

Clients include Nestlé USA and other small contracts

Countrywide Funding Corporation, Simi Valley, CA                                          1992-1994

Department Manager, Network Computing

Symantec - Peter Norton Group, Santa Monica, CA                                                      1992

Technical Support Representative - Consultant, SMCI

Self Employment, West Hills, CA                                                                              1984-1992

Personal Computer Consultant - Part Time

Litton Industries Inc., Data Systems Division, Van Nuys, CA                           1987-1990

Sr. Engineer

EDUCATION

Microsoft Approved Courses

Microsoft Windows NT, Microsoft Windows NT Server, Microsoft Exchange Server, Microsoft Active Directory Troubleshooting

‘C’ Programming for IBM PCs, UCLA, Spring Quarter 1992

B.S., Electrical Engineering, University of Redlands, 1987

Completed additional courses in Assembler, BASIC, and Pascal programming.